Payment, Shipping & Exchange Policy
How to Place an Order
If you have already chosen the product you wish to buy, you can place an order by filling in the pre-order form.
Just click on the button below to place an order.
NOT SURE? DISCUSS WITH US & ORDER
You can also contact us to discuss and place an order. You can also discuss with us as to what your child's level is, and which worksheets would benefit your child the most. You can contact us by WhatsApp, E-Mail or Facebook for discussion and purchase. When you are ready to purchase the selected product, you can place an order by clicking on the button below.
***Please remember, orders of digital files and printouts are non-refundable and non-returnable. Read more about refund and cancellation policies here. Please read product details before placing an order.
How to pay
First you have to place an order through the pre-order form. Then we will send you the payment link or details for your order. You can pay with Credit Card, Debit Card, Google Pay, Paytm, Net Banking, NEFT, IMPS, and UPI.
For Paypal, contact us.
NOTE: The pricing mentioned on products is applicable only to Indian customers. For customers outside of India, the pricing for the digital products and payment modalities are different. Contact us to know more.
Delivery of Order
Since our worksheets are customized with the child's name, they cannot be downloaded instantly.
After you make the payment, we will start processing your order. We will be in touch with you via WhatsApp or E-Mail or Messenger to process the order.
You will receive the PDF files by download links within 72 hours. You can download and save the files to your computer. The download links will be valid for 1 week. We cannot send the files by email as they are too large in size.
For hardcopy, you will receive the coloured printouts by Indian post after a few days, depending on the postal services.
Shipping of Hard Copies
We provide High Quality Full Colour Prints at a nominal price.
Hard copies are available only for Indian addresses. We process the worksheets, putting your child's name on each page of the worksheets. Then we print them, organize them, package them and ship them. This can take up to 7 days, depending on the volume of orders we are processing. You will receive the printouts by Indian post after a few days, delivered by the Indian Postal Service. It can take between 10 to 20 days for you to receive the hard copies after making the payment.
How to Contact Us
To place a direct order or discuss what is best for your child's level:
FB Messenger: Click Here
WhatsApp Message: Click Here
Email Queries: Click Here
How to Contact Previous Customers
We maintain strict confidentiality of all data of our customers, so we cannot put you in touch with previous customers. However, you can freely meet other parents who have purchased our products, post a group messages, DM other members, discuss your child's learning, and know the feedback of other customers on our Facebook Group. Click on the button below to join.
What is your cancellation & refund policy?
We strive to ensure your satisfaction with every purchase. However, due to the nature of digital goods, we have specific refund policies in place.
Refund Eligibility
Within 24 Hours: If you request a cancellation within 24 hours of placing your order and we have not started customizing the worksheets (including adding names or other personalized details), we will gladly process a full refund.
After 24 Hours: Refunds are not available after 24 hours of placing the order.
Customized or Delivered Products: Once we have customized or emailed the digital products to you, we cannot offer a refund.
How to Request a Refund
If you meet the above criteria and wish to request a refund, please contact our customer support team within 24 hours of your purchase. We are here to assist you and ensure you have a positive experience with our products.
How to make international payment?
The rates of worksheets given on this website are for Indian payment systems only. If you wish to pay using an international card or transfer, please contact us to know the price. Paying with international methods will incur some additional processing, service and exchange fees, which has to be borne by the customer.
Exchange Policy
Due to the nature of digital goods, all sales are final once the products have been delivered. We cannot offer exchanges or returns for any digital items such as eBooks, PDF worksheets, or any other downloadable content.
We recommend carefully reviewing your order and ensuring that you select the correct items before completing your purchase. If you encounter any issues with your download or have questions about your purchase, please contact our customer support team within 7 days of your purchase date. We are here to assist you and ensure you have a positive experience with our products.