Privacy Policy

Who we are

Playful Home Education (playfulhomeducation.com) is a micro-enterprise registered under the Udyam Registration with the Ministry of MSME, Government of India. We create and sell digital educational resources for parents and early childhood educators. You can reach us at info@playfulhomeducation.com.

What information we collect

We collect information in three ways:

Information you give us directly — when you make a purchase, subscribe to our mailing list, fill out a contact or order form, or create an account. This typically includes your name, email address, and country. For purchases, payment information is handled entirely by our payment processors (Razorpay and PayPal) and is never stored on our servers.

Information collected automatically — when you visit our site, we automatically log your IP address, browser type, device type, pages visited, and referring website. This is standard web server behaviour.

Information from third-party services — if you log in using Google or Facebook, we receive your name and email address from that service.

Why we collect it and what we do with it

We collect your information only for purposes that make sense given your interaction with us:

To process your order and deliver your digital products
To send your coupon code if you purchase an Annual Access Pass
To send you marketing emails if you subscribed to our mailing list — you can unsubscribe at any time using the link in any email
To respond to your enquiries and support requests
To understand how our site is used so we can improve it
To comply with legal obligations

We do not sell your personal data to anyone. Ever.

Our site uses cookies — small files stored in your browser. We use two types:

Essential cookies — these are necessary for the site to function. They handle things like your shopping cart and login session. They are always active.

Non-essential cookies — these include analytics cookies (Google Analytics, Statcounter) that help us understand site traffic, and advertising cookies used for retargeting on platforms like Google, Facebook, and Instagram. These are only activated after you give consent via the cookie banner on our site.

You can change your cookie preferences at any time by clicking the cookie settings option in the banner. You can also block cookies through your browser settings, though this may affect how some parts of the site work.

We participate in the Amazon Affiliate Programme. If you click an affiliate link, a tracking cookie may be placed in your browser.

Email newsletters and tracking

If you subscribe to our mailing list, the emails we send may contain tracking pixels — small invisible images embedded in the email. These allow us to see whether an email was opened and which links were clicked. We use this information only to understand what content is useful to our subscribers and to improve future emails. This data is not shared with third parties for their own marketing purposes. You can opt out of our mailing list at any time using the unsubscribe link in any email.

Who we share your data with

We share your data only with services that help us operate:

Wix — our website platform, which hosts the site and processes some data on our behalf
Razorpay and PayPal — our payment processors
Email marketing service — to send newsletters and transactional emails
Google Analytics and Statcounter — for website analytics (subject to your cookie consent)
Google, Facebook, Instagram — for retargeting advertising (subject to your cookie consent)

Each of these services has its own privacy policy. We do not authorise them to use your data for their own purposes beyond what is needed to provide their service to us.

We may also disclose your information where required by law or to protect our legal rights.

Anonymous and aggregated data

From time to time we may use anonymised data — information that cannot identify you individually — to understand usage patterns, improve our products, and for general marketing purposes. For example, we may note that a particular worksheet category is popular without linking that information to any individual user. This anonymised data may be shared with or processed by third-party analytics services.

Business transfer

If Playful Home Education is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. If this happens, we will notify you by email and/or a prominent notice on our website before your data is transferred and becomes subject to a different privacy policy.

International visitors

Our site is accessible worldwide. If you are visiting from the European Union, United Kingdom, Canada, or another region with its own data protection laws, please note that your data may be processed in India where our servers are hosted. We take reasonable steps to ensure your data is handled responsibly regardless of where it is processed.

How long we keep your data

We keep your data for as long as necessary for the purpose it was collected. Order records are kept for a minimum of 7 years for tax and legal compliance. Mailing list subscribers' data is kept until you unsubscribe. Inactive account data is deleted periodically.

Your rights

You have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your data (subject to legal retention requirements)
Withdraw consent for marketing emails by unsubscribing at any time
Opt out of cookies using the cookie banner or your browser settings

To exercise any of these rights, email us at info@playfulhomeducation.com. We will respond within 30 days.

Children's data

Our products are designed for use by parents and educators with young children. We do not knowingly collect personal data directly from children under 18. If you believe we have inadvertently collected such data, contact us immediately at info@playfulhomeducation.com and we will delete it promptly.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised. For significant changes we will notify subscribers by email. Continued use of the site after an update means you accept the revised policy.

Contact

For any privacy-related questions: info@playfulhomeducation.com

Playful Home Education

Privacy Policy

Teach through play

Playful Home Education