Cancellation and Refund Policy
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE, DOWNLOADING ANY CONTENT AND PLACING ORDERS.
Welcome to Playful Home Education. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern playfulhomeducation.com’s relationship with you in relation to your use of this website.
By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to playfulhomeducation.com and “You” and “Your” refers to you, the client, visitor, website user or person using our website.
PRODUCT REFUNDS
The products on this site are digital media products, delivered by digital or electronic means. The site playfulhomeducation.com's liability for any breach of a term of e-commerce agreement is limited to: the supplying of the goods or services to you again or the replacement of the goods. Due to the digital nature of our products, return of goods is not possible, and there are no refunds of any purchases. If you have any issues downloading the worksheets after purchasing, please contact us at info@playfulhomeducation.com. We adhere to the rules as laid down by the Indian Consumer Protection Act 2019 and Consumer Protection (E-Commerce) Rules, 2020 (E-Commerce Rules).
When special orders are placed for printouts, we print the worksheets personally, customized with the child's name on each page, and ship them by Indian Postal Service. These are customized orders meant for one individual customer, that are non-returnable, non-reusable and non-refundable. Due to the nature of digital goods, we have specific refund policies in place.
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Within 24 Hours: If you request a cancellation within 24 hours of placing your order and we have not started customizing the worksheets (including adding names or other personalized details), we will gladly process a full refund.
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After 24 Hours: Refunds are not available after 24 hours of placing the order.
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Customized or Delivered Products: Once we have customized or emailed the digital products to you, we cannot offer a refund.
If you meet the above criteria and wish to request a refund, please contact our customer support team within 24 hours of your purchase. We are here to assist you and ensure you have a positive experience with our products.
EXCHANGE POLICY
Due to the nature of digital goods, all sales are final once the products have been delivered. We cannot offer exchanges or returns for any digital items such as eBooks, PDF worksheets, or any other downloadable content.
We recommend carefully reviewing your order and ensuring that you select the correct items before completing your purchase. Please see the product images and email us for any details you want to know, before placing an order and making a payment. If you encounter any issues with your download or have questions about your purchase, please contact our customer support team within 7 days of your purchase date. We are here to assist you and ensure you have a positive experience with our products. Refunds for digital products or printouts are not possible, so it is important to be sure of what you are buying.
COPYRIGHT, TRADEMARK AND RESTRICTIONS OF USE
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.
playfulhomeducation.com expressly reserves all copyright and trademark in its website and in all documents and information on its website and reserves the right to take action against you if you breach any of these terms.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.